Upload Your CV.

Please fill out the form below to upload your CV.

 We only accept .doc, .docx, .pdf, and .odt files
Customer Product Expert | KE Technology

Customer Product Expert

  London

  Apply Now

  Upload Your CV

Reference #: CPEuk01
Location: London
Salary: £70,000-£95,000
Sector: Engineering
Type: Permanent
Posted On: 23/09/2021

Fancy being a part of an award-winning AI business, with the opportunity to work on a variety of cool projects and implement your customer facing product management skills? If so, this is the place for you!

 

We’re an AI assisted platform who build bespoke software solutions. As a Customer Product Expert, will help navigate our clients through the entire customer journey. Allowing them to see their ideas and dreams turn into fruition.

 

What we offer

  • Up to 95k package (85k base + 10k very achievable variables)
  • Stock Options!
  • Remote, with 1-2 days onsite in London per week

 

Requirements

  • Solid understanding of the software lifecycle – how software is built
  • Strong customer facing skills
  • Drafting product docs, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product
  • Being able to capture customer requirements in a structured format
  • Close working with Sales, Designers and the implementation team to define the project scope and objectives.
  • Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate where required
  • Management of the project by assessing requirement changes and analysing impact on time and risk
  • Managing Customers and clients expectations
  • Anticipating operational and tactical risks and tracks them.

Bonus

  • Someone who has been a product owner for a customer
  • Some hands on tech exposure

 

Deliverables (first 12 months)

  • Being able to accurately capture user requirements and translate them into a specification document
  • Being able to accurately translate the user requirements to Designers with an end goal of having tangible design assets for the customer’s product.
  • Being able to collaborate with your counterpart in the execution team who will manage the Developers and QA

 

Benefits

  • Remote, good salary, bonus, stocks, pension, total 34 days holiday, choice of own equipment, ongoing professional development, remote working

 

Why Join?

We’re a technology centric company who are really going places! We have massive plans and build great solutions to back it up. We push the boundaries of what is possible and the work in turn is both thrilling and challenging. We provide an environment to thrive. If you’re craving rapid growth, able to create a path in uncharted territory, and comfortable with trying, failing and course-correcting fast, come join the team!

 

Sound interesting? Please apply to find out more!