Interested in being part of a Fintech company who truly puts Tech first? Our business is smart technology that takes the complexity out of moving money. We are growing our IT teams across New York and London; providing an excellent environment for curious individuals, who are interested in creating innovative solutions to help transform the financial services industry.

This is somewhere that innovative thinking and the power of technology knows no limits!

What we offer

• Salary $50,000 - $70,000
• Voted one of the best places to work in 2018!
• Agile, fun, dynamic and fast paced environment

As a Desktop Support Engineer, you part of the internal support team for our internal users, working with our employees to resolve issues & questions and collaborate with other teams to debug issues as required.

Position details

• Be the face of End User Support in our New York office
• Provide first and second line support for internal desktop queries
• Providing a high level of service to internal users
• Support a Mac-based environment
• Working with our small team of Desktop Support/End User Support Engineers in London
• Support the 20+ users in New York and provide remote overflow support for our London HQ
• Resolve issues for the end user using a ticketing system

Requirements

• We look for Individual spirits willing to throw themselves into the hustle!
• Proven Mac Desktop support experience
• Basic familiarity with IT office equipment’s
• Interest in Technology
• Exposure to Networking
• Ability to convert technical jargon to layman’s terms

Desirable

• Understanding of the Gsuite Apps
• Experience supporting MS Office Apps
• Basic knowledge and familiarity of JAMF management suite
• Some familiarity with phone systems technologies

Benefits

• Health & dental insurance, a 401k scheme and free team lunches every Friday. Plus regular social events, charity days and team drinks.

Why Join?

An opportunity to work as part of a truly world-class team. We have a friendly, homely but challenging environment, inspiring good learning and great results!

Sound of interest? Please apply to find out more!